Activate Airtel Voicemail service for free on your Prepaid Mobile

Airtel provides Free Voicemail service for all prepaid customers but unfortunately no one is aware of it. Even Airtel website or customer care representative is unaware of it.

Activation by Call Code:

  • Call *321*671# for Activation
  • Call *321*673# for Deactivation

Activation by SMS Code:

  • START VMS to 54321 for Activation
  • STOP VMS to 54321 for Deactivation

Voicemail Account Management:

To access your Voicemail Account Management, call Dial 52555 from your registered Airtel Prepaid Mobile. For the very first time, it will prompt you to set a 4 digit passord. Next time you need to enter the password to access your profile settings.

With your account Management, you can do the following things

  1. Change your language presence
  2. Set your Own Custom Voicemail Message
  3. Hear, Save and Delete the received voice mail messages
  4. Change Voice mail box name

You can press the following numbers to perform action on your current running Voicemails

  • Delete – 3
  • Reply – 4
  • Save – 5
  • Previous Voicemail – 6
  • Replay Again – 7
  • Next Voicemail – 8
  • Settings – 9

Settings Page:

  • When you login to setting, Press 2 to change language presence
  • Rename Mailbox Name – 3
  • Change Password – 4
  • Hear or Change current welcome message – 7
  • Remove current Welcome Message – 8

Let me know if you have any issues in activating the services. Enjoy ignoring those unwanted calls 🙂


Published by Sankaranand

a project manager with 9 years of success leading all phases of diverse technology in web, mobile, and cloud. He is a PSM1 and CSM certified.

Join the Conversation


  1. what is call back number
    after activation on airtel voice mail service … called ..52555 …-“dail call back no”

  2. Activated the VMS successfully. However not being able to record my welcome message. As soon as I record a welcome message and press 9 to save, call gets disconnected automatically but welcome message not getting saved. Tried a few times. Same thing happened repeatedly. Any solution?

  3. I activated my voice mail but still it’s not working I don’t know what to do. Just help me out. Whenever my phone is off it just say “The no. You’re trying to reach is switch off” just this but not my voice mail welcome msg?

  4. i did activated voicemail and recorded my voice… but unable to hear the recording when i rejected calls and unable to take calls? when is it possible to listen this recorded voice by caller

  5. It done successfully but when my no is switched off and someone calling me operator said you’re not dialling a valid no please check again that’s not good

  6. I can’t check my voicemail texts when I call on 52555 they said Enter you call back no. By # But I don’t know what is call back no. So please help me to check my voicemail
    Thank you

  7. I cant listen to the welcome message when i reject or dont pick up the phone. Maybe the call forwarding number is not working for me. I live in jharkhand. Please help.

  8. How do i change the number of rings before it goes into voice message. In the default setting it takes forever to go to vm

  9. I m unable to access my custom setting for voice mail and when I dial 52555 it just disconnect by itself.

  10. How can I manage my Voicemail? Whenever I call 52555, it says “you have no messages, Press 9 to manage your voicemail” but when I press 9 it doesn’t responds and keeps on saying “Press 9 to manage your voicemail” as if I haven’t pressed 9. How can I record my Voicemail message? Please help.

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