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Configuring Airtel VDSL router 777VR1 after resetting accidently

7 Comments

I accidentally reset my airtel VSDL router (777VR1) made by Beetel. After a couple of calls to airtel customer care, I was able to reconfigure it and is working absolutely fine. I highly recommend calling customer care for any issues. Posting the following information just for knowledge and information purpose.

  • As soon as the router is reset, allow few minutes for it to boot up.
  • Once the router finished rebooting, access the router configuration page (by default it should be 192.168.1.1). In case if you have changed the router IP, figure it out by accessing your network settings and see which gateway IP you are connected. If you are directly connecting to the airtel VSDL modem without any router in middle, then usually your gateway IP will be the router IP, in case you are connecting to a primary router which is bridged to your airtel VSDL router, then I suggest looking into the WAN settings of your primary router to figure out the gateway IP your primary router is connecting to.
  • The default username for your VSDL router is “admin” and the password should be “your airtel account no.” or “admin” or “password”. (Reset if you cannot find your router password)
  • After logging into your router, Click  Setup -> Wan as shown in the screenshot below
  • Go to the WAN Interfaces Table below and select PPPoE2. On clicking the radio button, you will be able to edit the configuration in the same screen above. If you do not see PPPoE2, then use the form above to create one.
  • Ensure the following settings are configured correctly
    • Default Route Selection: Specified
    • Channel Type: PTM
    • Channel Mode: PPPoE
    • Check Enable NAPT and Enable IGMP
    • Username: Call customer care to get it. It should be usually in the form of the following format 0413123456_tn@airtelbroadband.in (Where the numbers indicate your phone no with std code and sometimes it is also different than your phone no. second “tn” indicates your circle state.)
    • Password: your account no which you used to login your router
    • Type: Continuous
    • Default Route: Enable
    • Click Modify to save it.
  • Restart your router, you should now be able to connect.
  • If you still face problems, then please sort it out by calling airtel customer care. They will send an onsite technician to configure your modem again.

 

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Sankaranand

Scrum Master and Project Manager with 9+ years of experience handling web, mobile and cloud projects. He is a PSM1 and CSM certified.

7 Comments

  • April 10, 2020 at 2:21 pm
    abc

    Thaks, this really helped me out a lot when I reset my modem. Airtel support between hotline and app just went around in circles, but this information worked.

    Reply
  • April 20, 2020 at 7:44 am
    dhimansatish

    Hello Sir,

    I have 777VR1 modem at home. After the process my broadband is working but some sites are not opening. I think this is a DNS based issue. Please tell me how to enter/set DNS manually in this modem.

    Reply
  • May 1, 2020 at 7:46 pm

    Thank you so much for this post. I reset my router by mistake and this is exactly what worked for me.

    May god bless you

    Reply
  • May 10, 2020 at 7:49 pm
    Nagaraju T

    Excellent, you are an amazing person. You helped me a lot. Kudos to you Sir. Keep posting the solutios. God bless you 🙏.

    Reply
  • May 14, 2020 at 7:59 pm
    Ram

    after resetting the router the wifi is is secured, what will be default password to login, I tried multiple things(account number & phone number) but nothing worked.

    Reply
  • May 23, 2020 at 1:17 pm

    Thanks this helped

    Reply
  • June 5, 2020 at 8:13 pm
    sharath

    i have deleted accidently wan protocol interface and internet is not getting on so what to do.
    please help me to fix it

    Reply

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